Please take a few moments to let us know how you found our Customer Services team

We hope we were able to assist you with your recent contact and we would like you to help us make things even better. By completing this survey you will be able to rate your Customer Service experience. Please note that we are unable to respond to these individually.
1)How well do you rate the speed of responses from the Customer Service team?*  
   5 - Very Good 
 4 
 3 
 2 
 1 - Very Poor 


2)How happy were you with the response that you received and the outcome of your contact? *  
   5 - Very Happy 
 4 
 3 
 2 
 1 - Very Unhappy 


3)How helpful, knowledgeable and clear was the Customer Service agent that dealt with your contact?*  
   5 - Very Good 
 4 
 3 
 2 
 1 - Very Poor 


4)Based on your recent experience and contact with our Customer Services team would you continue to use Travelodge in the future?*  
   Yes 
 Maybe 
 No 


5)Which customer service agent did you deal with and what was your 15071- reference number? 
 


6)If you selected maybe or no to question 4, please provide additional comments below: 
 
The above text contains HTML formatting


 
 
 
* = Required field
Powered by Parature